Distant Family Members Can't Help Because Care Instructions and Records Are Scattered

Summary

Primary caregivers for aging parents often carry the entire load because siblings and extended family have no shared, up-to-date view of medications, appointments, insurance, and daily care instructions. A sibling living across the country describes feeling guilty and unable to help beyond remote insurance tasks while the primary caregiver handles groceries, banking, and Alzheimer's-related needs. Existing tools force families to choose between sharing a full folder—exposing sensitive information—or sending stale screenshots and texts. There is no simple way to grant situation-specific access (e.g., medication list to a sitter, insurance details to a sibling, emergency contacts to a neighbor) and keep it current. The result is caregiver isolation, duplicated effort, and dangerous gaps in care.