eSIM Installation Dies at 93–97% Before the Trip and There Is No Safe Way to Retry, Verify, or Refund

Summary

Travelers follow the recommended path — buy the eSIM in advance, install it at home on stable Wi-Fi — and the installation stalls at 93–97% with a 'lost connection' error. They are left holding a paid plan they cannot activate, with no way to know whether the profile is half-installed, whether retrying will brick the QR code, or whether they should gamble and attempt the install after landing in China on a flaky network with no fallback. This is unsolved and extremely painful because (1) there is no resumable/idempotent activation flow — repeated failures consume the one-time QR/profile or leave an ambiguous partial state; (2) no tool tells the user whether the failure is their device model/region (e.g. an S24FE), the network at install time, or a defective profile; (3) support gives no guarantee of a working replacement before departure, so the user's only options are 'try again and hope' or buy a second plan. For Uzbek/Russian-market buyers paying in UZS/RUB for a fixed-date trip, this converts a cheap convenience purchase into a pre-trip panic — the exact opposite of the promised 'install it before your flight and relax'.