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eSIM data stops working unexpectedly with no data and unhelpful AI support

1 mentionsScore 8.8r/esims
no-datacustomer-supportconnectivitytravel-esim

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Summary

Travelers experience sudden loss of data service even with full signal bars, and customer support is often an AI bot that fails to provide real help or follow-up, leaving users stranded without connectivity abroad. This is unsolved because support systems are inadequate and there is no reliable way to get immediate human assistance or troubleshooting that works.

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    eSIM data service stopped working unexpectedly and customer support was unhelpful (AI bot, no follow-up).

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Context: r/esims

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