Nothing is 'settled' until someone manually chases and confirms — endless email/chat follow-ups burn out coordinators across channels

Summary

A 35-year executive assistant describes being 'crispy' with burnout and longing for a walk without '35 emails, follow up chat messages to emails sent' hanging over them. The pain is not just volume; it is that coordination never closes itself. After every email there is a follow-up chat message, then another check, then a manual confirmation — because no system reads the thread, tracks who has replied, nudges non-responders, reconciles answers across email and chat, and declares the thing settled on the user's behalf. Every channel adds another place to chase people, and the coordinator remains the human integration layer who must re-explain context on each reply and manually confirm every outcome. This is precisely the unsolved gap the userbase faces: existing tools send messages or schedule links but do not autonomously run the multi-party, multi-channel back-and-forth to a final decision. The emotional toll (exhaustion, resentment, considering leaving the career) is severe, and the willingness to pay for an assistant/agent that handles follow-ups end-to-end is high.