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r/craftdocs — public pain points

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  • Served bundles arrive as image-only scans that cannot be searched, and OCR falls apart precisely on contracts, tables, and handwriting

    When disclosure or served bundles arrive as scans, the content is effectively invisible: thousands of image-only PDFs with no text layer mean searching for a single word is impossible, and users resort to duct-taped workarounds (Apple Shortcuts, scripts, one-off bulk OCR jobs) just to make the file readable. Worse, the OCR tools that exist degrade exactly where litigation depends on them — handwriting, messy layouts, and dense contract tables 'fall apart,' and the best open-source options vary wildly by document type with licensing traps that surface late. Litigators preparing for hearings need to jump to a specific passage in a scanned exhibit and rely on it; instead they are left manually re-reading pages they cannot search. No product delivers reliable, bulk, layout-faithful OCR plus search and pinpoint citation over real-world legal scans, so preparation time balloons and confidence in the record drops.

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