r/sysadmin — public pain points

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  • Setting up MX, SPF, DKIM and DMARC is error-prone and poorly explained, yet even when it is 'correct' it does not do what users think it does. Attackers send phishing through Amazon SES from their own newly registered lookalike domains so SPF, DKIM, DMARC and compauth all pass, and major filters like Exchange Online Protection deliver it straight to the inbox. Worse, legitimate institutional mailboxes get compromised and pass every authentication check, so companies treat fraudulent data requests as authentic and leak customer data. The practical consequence for indie operators and small studios is that authentication gives a false sense of safety, IP blocking is pointless on shared sending infrastructure, and the only remaining defense is manually maintaining tenant allow/block lists of sender domains, URLs and lookalike TLDs — a reactive, endless, unmanaged chore that no tool handles for small teams. There is no accessible service that continuously monitors, explains, and defends a small business domain against authenticated spoofing, so the problem stays unsolved and painful.

    2 mentionsr/sysadmin
  • Remote work environments can lead to a lack of accountability among employees, resulting in significant strain on client relationships. Employees may blame external factors for their lack of productivity, which can damage the reputation of the company and create frustration for management. This issue highlights the need for effective monitoring and communication strategies to ensure accountability and maintain strong client relations.

    1 mentionsr/sysadmin
  • Delays in laptop delivery for new hires create significant disruptions in the onboarding process, leading to frustration for both new employees and their teams. The disconnect between IT and HR results in a lack of accountability, causing new hires to feel unsupported and impacting team morale. This issue remains largely unsolved, as companies often lack efficient systems to ensure timely equipment delivery, which is critical for a smooth onboarding experience.

    1 mentionsr/sysadmin
  • Companies face significant challenges in remote onboarding due to unpredictable logistics and high costs associated with shipping laptops and equipment to new hires. This situation complicates the onboarding process, leading to delays and increased stress for both HR and new employees. The lack of effective solutions to manage these logistics creates a pressing need for better planning and resource allocation, as companies strive to streamline their onboarding processes in a remote work environment.

    1 mentionsr/sysadmin

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