r/procurement — public pain points

• Vendor Onboarding and Verification Stuck in Email/Excel with 9-Day Cycles and Zero Visibility

  Mid-market procurement and ops teams are still running vendor onboarding entirely through email and spreadsheets, producing ~9-day cycle times and no visibility into where a supplier is in the process or whether their identity/credentials have actually been confirmed. Teams explicitly want the process 'out of email' with more visibility and shorter cycle time, but no affordable solution fits mid-market scale — existing tools are either heavyweight enterprise suites or generic workflow software that doesn't incorporate actual supplier screening. Because verification is manual and fragmented, fake or misrepresented suppliers can slip through onboarding unnoticed. This is an unsolved, high-frequency operational pain for the SMB procurement persona SupplierProof targets.

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• Supplier Vetting Signals Are Disconnected from Decisions and Sub-Tier Suppliers Stay Invisible

  Procurement teams report that supplier assessments (ESG questionnaires, sustainability policies, emissions reporting, third-party scores) are produced in a silo and have almost no influence on which supplier actually wins the RFP — the decision reverts to price, delivery, and technical fit. Worse, there is essentially no visibility below tier-1 suppliers: questionnaires don't reveal real ownership, sub-tier manufacturing, or prohibited-source risk, so verifiers have no way to catch misrepresentation or hidden red flags in the chain. Teams openly say 'another supplier questionnaire doesn't magically fix that,' meaning current vetting tooling produces paperwork rather than trustworthy, actionable supplier intelligence. This gap maps directly to SupplierProof's promise of a fast, sourced brief with red flags and a trust score before money changes hands.

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